Follow the pages below and learn how to use the C# SIP
softphone source implementation of Ozeki VoIP SDK for DTMF IVR. The utilization,
configuration and source code sections will provide you an overall view for this
Interactive voice response, or IVR, is a computerized phone system that
enables a person, typically a telephone caller, to make a selection from a
voice menu. The selection is made using keypad of traditional phone or voice
responses. The phone system plays pre-recorded voice menu and the person
typically presses a number on a telephone keypad to select the option
associated with the voice prompt.
This interaction allows the individual to communicate with the phone
system and thus the computer system to either obtain information or to
process a transaction.
Who can enjoy the benefits of DTMF IVR System?
DTMF IVR system is recommended mainly for companies or organizations who have to
handle even thousands of telephone calls per a day. This solution makes your communication
system more simple but more professional. After adopting an DTMF IVR system it is not necessary
to employ a great number of employees to receive and handle phone calls. All of
this staff can be handled by the IVR system by now. In this way you do not need to pay
extra money for employing extra employees to your call center. And your customers will also be
satisfied because you will be available all the time.
How to build your own DTMF IVR system in a few hours
When you decide to purchase Ozeki VoIP SIP SDK license you may be interested in licensing policy.
A purchased Ozeki VoIP SIP SDK "license" can be used to build a "single product". This "single product"
(along with it's subsequent versions) can be freely distributed in as many copies as you wish without
paying any royalties or license fees to Ozeki.