Ozeki VoIP SDK - Product Guide
Developers Guide
Call Center Development
Learn just how easy it is to build a complex call center with the help of Ozeki VoIP
SIP SDK. Ozeki SIP SDK opens the door for next generation VoIP solution development,
while it has radically simplified the task of building complex call centers and
further VoIP applications.
Due to its outstanding flexibility, Ozeki VoIP SIP SDK gives you the opportunity to
build a call center that can be integrated easily with a wide range of hardware and software
(IVR servers, media servers, CRM, HR database, etc.).
In order to start building your own call center, just follow the pages below. They
share detailed information required for call center development. You will
learn how to realize ACD, call management, handle operators, automation and further
advanced features.
INTERMEDIATE
VoIP technology walkthrough
Softphone development
Webphone development
Mobile development
Voice recording
GETTING AROUND
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API documentation
FAQ
Appendix