Ozeki VoIP SDK - Product Guide

Contents

Product information / Online manual / ... / Call Center Development / Automation

Softphone Development

Call Center Development

Build a call center server

Automatic call distribution

Multi-site call center

Remote call center agents

Mobile phones and platforms

Did you know?

This SDK was used to build:

Ozeki Phone System XE - VoIP PBX Software for Developers Which is a high performance PBX system supporting Mobile and Desktop phones.

It was also used to create Ozeki 3D VoIP softphone. A cool SIP client that allows 3D Video calls.

Call Center Automation

There are some cases when a call center can work automatically. The following articles show some examples when a call center function can be automated for some purposes.

Building an autodialer system
Building a predictive dialer system

Operator

Autodialer

BEGINNER
Getting started
Downloading VoIP SIP SDK
Installation steps
PBX configuration
Examples with source code

INTERMEDIATE
VoIP technology walkthrough
SIP softphone development
Webphone development
Mobile development
Voice recording

ADVANCED
IVR development
Call center development
VoIP CRM integration
VoIP PBX development
Billing

GETTING AROUND
Sitemap
Search the manual
API documentation
FAQ
Acknowledgements

COMMERCIAL
Buy now!
Licensing
Support terms
Product activation
License holder benefits

Ozeki VoIP SDK - Product Guide

Did you know?

Call Center Automation

Building an autodialer system

Building a predictive dialer system